We respect and protect your privacy. We collect customer information for the purpose of fulfilling our customers' orders and to communicate with you about your order. We do not sell, rent or share any portion of our customer database to third parties. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. However, we may disclose your personal information under limited circumstances if we conclude that we are required to do so by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Castle Glen Winery, its customers or the public.
Federal and Virginia state law requires us to request identification from each consumer to prove that you are legally able to purchase alcohol: 21 years of age. To process an order, we require your name, home or other physical address, including street name and name of city or town, state, zip code, email address, telephone number, date of birth and credit card number. All of the customer data we collect is stored on a secured server to protect against unauthorized access.
We take the safety and security of our guests very seriously. We strive to provide a safe, fun, friendly environment, however the business of agriculture involves heavy equipment and farm implements. Guests are required to follow staff directions at all times. Failure to follow staff directions may result in dismissal from the property.
The property is under 24 hour surveillance both inside and outside of the facility. This is for your protection. Video files will never be published or used outside of training the staff unless we are required to do so by law or in cooperation with law enforcement.
Open carry of firearms is not permitted. Under Virginia Law, you may not conceal carry and consume alcohol. Designated drivers with proper permits may conceal carry. We support the Second Amendment.